Refund and Returns Policy 

Effective Date: March 7, 2025

At Streetglowciteino, we want to ensure that every customer is satisfied with their purchase. If for any reason you are not completely happy with your order, we offer a straightforward and hassle-free return and refund process.

Returns:

• You have 30 days from the date of receiving your product to initiate a return.
• To be eligible for a return, the product must be in new, unused condition and in its original packaging.
• Products that have been installed, damaged, or altered in any way are not eligible for return, unless they are defective or incorrect.
• To initiate a return, please contact our customer service team at info@streetglowciteino.com or call us at 714-744-7778 for further instructions.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If your return is approved, a refund will be issued to your original payment method within 7-10 business days.
• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective products).

Exchanges:

• If you would prefer to exchange a product, please contact us to discuss available options. Exchange requests are subject to product availability.
• The returned item must be in new, unused condition, and exchanges must be made within 30 days of receiving your order.

Defective or Damaged Products:

• If you receive a defective or damaged product, please contact us immediately at info@streetglowciteino.com or call 714-744-7778. We will promptly resolve the issue by offering a replacement or refund, depending on the situation.

If you have any questions or need further assistance with a return or refund, please feel free to reach out to our customer support team. We’re committed to providing you with the best shopping experience and ensuring you are completely satisfied with your purchase from Streetglowciteino.